Support

We are Specialised, Dedicated and Focused on the supply of one type of product only, the Spiderlift.

This means we have all the knowledge and resources necessary to offer ongoing support for your Spiderlift. This is something we are very passionate about and invest in continually developing.


Spiderlift service engineer

Service, Parts & Technical Support

We offer a complete package of after-sales and service backup, either at your location or from our workshops located in Derbyshire. This includes routine servicing and repair, LOLER inspection (*see below), spare parts supply and technical support via telephone.

If you would like your Spiderlift to receive our expert attention and be looked after on your behalf, then we can tailor an ‘ad-hoc’ or fixed term service agreement to include service and LOLER inspection.

Perhaps you are a hire fleet, or business with your own workshop staff? Then we can offer technical training for you to look after your own equipment and back this up with telephone technical support.

We carry an extensive stock of spare parts in our stores for all models of CMC Spiderlift and our aim is to back up the products we sell with next day delivery of all components and wear & tear items.

*LOLER (Lifting Operations & Lifting Equipment Regulations 1998) place duties on people and companies who own, operate or have control over lifting equipment. Spiderlifts fall under these regulations. LOLER states that lifting equipment designed for lifting personnel must receive a Thorough Examination by a competent person every 6 months.

For further information about LOLER, visit the HSE website via this link LOLER.


Spiderlift operator training

Training

We provide operator and demonstrator training to IPAF standards on all types of MEWP, plus bespoke and specialist training for the Spiderlift user.

Training in the use of mechanical equipment is of key importance nowadays and is a requirement of the Provision and Use of Work Equipment Regulations (PUWER). Indeed many worksites will not allow the use of Mobile Elevating Work Platforms (MEWPS) without sufficient proof of formal training.

The most widely recognised standards for MEWP training is that accredited by the International Powered Access Federation (IPAF). Our Instructors are qualified and accredited.

In addition, we can supply technical training on CMC Spiderlift models for engineers and service personnel.


Spiderlift logo small

The Spiderlift Promise

It is vital to us that our clients are happy with the machines we supply and the service they receive.

Our works starts with the manufacturer, as we only want to supply good quality equipment that is easy to use & maintain whilst being robust & reliable. No other distributor has spent as much time as we have working in partnership with their manufacturer to develop the machines they supply.

Next we need to be  sure you get the right machine for the work you need, so we offer our knowledge and advise freely to help make a considered decision. We also provide on site equipment demonstration and evaluation to ‘try before you buy’.

Finally, our small & specialised team know what they are talking about and have the dedication to respond to your needs.

Our support is ongoing, for the life of the equipment you have invested in.